Resolved -
Zoom has released their RFO (Reason For Outage):
"On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain.
Zoom, Markmonitor and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again."
Apr 16, 20:38 EDT
Monitoring -
Zoom reports restoration of services and we have verified this across multiple client tenants and geographic locations.
If you’re using the Zoom desktop clients and are still having connection issues Zoom advises that you please flush your DNS cache and attempt to reconnect.
For Windows open a command prompt and type "ipconfig /flushdns"
For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"
If you need assistance with this process please reach out to your IT team.
Apr 16, 17:15 EDT
Update -
We are continuing to work on a fix for this issue.
Apr 16, 16:39 EDT
Identified -
Multiple Zoom services are down globally or degraded due to an apparent domain name resolution issue. We are awaiting updates from Zoom on a resolution.
Apr 16, 16:38 EDT